Fertility Patient Success Stories
Our patients say it best!
We have provided a sampling of the patient comments that we routinely receive from fertility patients who have chosen to receive treatment at WVFC. It is our hope that by sharing their experiences with you that you will gain a better understanding of their level of fertility care and the type of service you can expect to receive as a patient of WVFC.
(Note: Names are not shown here to protect patient privacy.)
“Dr. Troche and the staff were genuine in their desire to help us out. I never felt as if they just wanted to treat us and then ship us out. This is difficult enough as it is. The staff were patient and hopeful with us always taking time to explain things better.”
“ From day one, the staff and Dr. Troche have been great. Every procedure was explained in detail and we never felt like we were alone in the process. They are and were like a second family who were up when we were up and down with us when we were down. I have friends who used other centers with great success but our insurance only allowed us to go to WVFC. How blessed and lucky we were that that was the case and to have people like this to help us!”
“I felt Dr. Troche and his staff were fantastic in caring for, and meeting, our emotional and medical needs.”
“From the front receptionist to the back rooms, everyone was so personable. They were all very helpful in every aspect of the procedure. I felt that there was a clear plan to follow, a path to success. Everyone was professional and I would highly recommend others to WVFC.”
“At my first visit, I walked out of the office feeling like anything was possible. (Every time I left the last center, I felt horrible and cried!) I knew they wanted the very best for us.”
“ I have always felt that we were ‘in good hands’. I am confident in their decisions.”
"Dr. Troche is very courteous and approachable. I can tell he really cares about helping couples with fertility issues. Kori has always been there to talk to me whenever I have had any concerns. She always returns my calls in a timely manner and is very friendly.”
“ My husband and I are very pleased and grateful for Dr. Troche and his staff. We have traveled a long way from New York. My New York facility has given us a lot of heartache, which was unnecessary, and Dr. Troche has been so helpful to us.”
“The staff was wonderful! They were always so kind, considerate and understanding while I was undergoing my fertility treatment. They were always available if I and when I had a question about anything. We have decided to discontinue treatment but it is not because of this center. In fact, we would encourage anyone considering infertility treatment to start at West Valley.”
“ I have always had a pleasant experience with all staff members. This is wonderful (and rare) and very important for patients who are experiencing infertility and typically feel pretty down/ awkward/frustrated. Keep up the good work.”
"Every time I return to this office, I feel as though the staff here is the best in the business. Everyone is very professional yet they take it to a personal level.”
“Wonderful staff – friendly! No waiting times for visits.”
“The entire staff at WVFC are extremely helpful, thoughtful and considerate of what their patients are going through. They have always made me feel at ease."
Last updated:
June 4, 2008
Reviewed by Dr. Vladimir Troche and his medical staff